Workplace Pension Members

How to access your pensions portal (eMember)

As a member of the workplace pension scheme, you can access your pension online and view your personal details, transaction history and the value of your pension. To access your portal please go to

The information you will need

You will need your username and password.  This information would have been provided to you in your welcome registration email we sent to you when you joined your workplace pension scheme.  Don’t worry if you cannot find the information, there is some further information below to help you.

Can't find your username?

Your username will have been included in the welcome registration email we sent you.  You can check with your employer for the date you were enrolled to the scheme.  If you haven’t been enrolled yet, please check with your employer.  Don’t worry if you can’t find your username, just email us at

Can't remember your password?

You can reset your password using the ‘reset password’ link on the eMember portal.  Just click on the link in the portal and follow the steps to reset.

You can still call us on +44 (0) 330 124 1510 or email us at

The Impact of Recent Market Volatility on your Pension Fund

2022 was a difficult year for financial markets, with a variety of factors causing uncertainty, and you may find that this has affected your pension fund.

Please read this document for further details on the impact of recent market volatility on your pension fund: 

The Impact of Recent Market Volatility on your Pension Fund